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Trust services for SaaS & service providers

SOC 2, explained simply

The compliance badge US enterprises ask SaaS vendors for.

In a nutshell

SOC 2 is an attestation report (not a certification) from a licensed CPA firm, proving your controls meet the AICPA's Trust Services Criteria — Security, Availability, Confidentiality, Processing Integrity and Privacy.

The case for action

Why your organisation needs SOC 2

Required by almost every US enterprise procurement team. Shortens sales cycles and replaces dozens of security questionnaires.

The upside

What your organisation gains

Shorten enterprise sales cycles by replacing security questionnaires.

Win and expand contracts with North American customers.

Surface and fix control gaps before customers find them.

Give your board independent assurance over key controls.

Scope

Who it covers — and where

Who it applies to

SaaS, cloud and managed-service providers — especially those selling to North American enterprises.

Where it applies

Global, but originates from the US and most demanded there.

Timing

When you need to act

Type 1 covers a point in time; Type 2 covers 3–12 months of operation. Most buyers want Type 2.

The path forward

Your roadmap to compliance

A practical journey — not a bureaucratic checklist. Tackle these stages in order and you'll move from "we should look into this" to ready.

  1. 1

    Pick the Trust Services Criteria that matter (Security is mandatory).

  2. 2

    Run a readiness assessment.

  3. 3

    Implement controls — access reviews, change management, vendor reviews, monitoring.

  4. 4

    Collect evidence consistently across the audit window.

  5. 5

    Engage a CPA firm for the audit and deliver the final report to customers under NDA.

Reality check

Common struggles (and how to fix them)

The struggle

Evidence collection is manual and painful.

The fix

Automate with a compliance platform or templated trackers from day one of the window.

Quick answers

Frequently asked questions

Need a head start on SOC 2?

Use our ready-to-go tools and templates to skip the blank page.

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